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Please review the terms that apply when using our website, requesting a quote, booking a service, or making a payment with Ladies Cleaning Service.
These Terms of Service (“Terms”) govern your use of the website ladiescleaningservice.net and any cleaning-related inquiries, estimates, bookings, payments, and services provided by Ladies Cleaning Service (“we,” “our,” or “us”). By using this website or booking our services, you agree to these Terms.
You agree to use this website only for lawful purposes and in a way that does not harm, disrupt, or interfere with the website, its functionality, or other users. You may not misuse forms, submit false information, attempt unauthorized access, or use this site for fraudulent activity.
Quotes provided through our website, by phone, by message, or in person are estimates based on the information available at the time. Final pricing may change depending on the actual condition of the property, size of the space, number of rooms, level of buildup, add-on requests, pets, or special cleaning needs discovered at the appointment.
A requested appointment is not considered fully confirmed until we approve the date and time. In some cases, a deposit may be required to reserve your appointment. We reserve the right to decline or reschedule requests based on availability, safety concerns, incomplete information, or service area limitations.
Payment may be required before, on the day of, or immediately after service, depending on the type of appointment. If a deposit is required, it must be paid by the deadline provided in order to secure the booking. Online payments may be processed through a third-party provider such as Stripe.
By submitting payment, you confirm that you are authorized to use the selected payment method and that the billing information provided is accurate.
Booking deposits help reserve your appointment date and time. Unless otherwise stated in writing, deposits may be non-refundable, especially for late cancellations, no-shows, or appointments that cannot be completed due to access issues or inaccurate booking information.
If you need to cancel or reschedule, we request as much notice as possible. Cancellations made with less than 24 hours’ notice may result in the loss of any deposit paid and may also affect future booking eligibility. Repeated last-minute cancellations may be declined at our discretion.
Clients are responsible for providing safe and timely access to the property at the scheduled time. If we are unable to enter, delayed excessively, or prevented from completing the service because access is unavailable, locked, unsafe, or not as described, fees may still apply.
Our services are limited to the cleaning tasks agreed upon at the time of booking or estimate. Additional tasks requested on the day of service may require extra time, additional charges, or rescheduling. We reserve the right to refuse any task that may be unsafe, unsanitary beyond normal service scope, hazardous, or outside the agreed service type.
Clients are expected to provide accurate information about the property condition before service. Heavy buildup, excessive clutter, biohazards, infestations, strong odors, unsafe conditions, or utilities not working properly may affect pricing, timing, or our ability to complete the service.
We aim to provide quality, detail-oriented cleaning service. However, cleaning results may vary depending on the age, condition, and maintenance history of surfaces and materials. Some stains, buildup, discoloration, permanent marks, damage, or wear may not be fully removable.
By booking with us, you agree to:
To the fullest extent permitted by law, Ladies Cleaning Service shall not be liable for indirect, incidental, special, or consequential damages arising from website use, service delays, scheduling changes, or conditions beyond our reasonable control. Our total liability, if any, shall generally be limited to the amount paid for the specific service in question.
Our website may use or link to third-party platforms, including payment processors, maps, forms, or external websites. We are not responsible for the content, privacy practices, availability, or policies of those third parties.
All content on this website, including text, branding, logos, design, graphics, and layout, is owned by or used with permission by Ladies Cleaning Service unless otherwise stated. You may not copy, reproduce, republish, or use website content for commercial purposes without written permission.
We may update, change, suspend, or remove parts of the website, service offerings, pricing structure, or these Terms at any time without prior notice. Updated Terms become effective when posted on this page.
These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising from these Terms or our services shall be handled in the appropriate jurisdiction connected to El Paso County, Texas, unless applicable law requires otherwise.
If you have questions about these Terms of Service, please contact:
Ladies Cleaning Service
El Paso, Texas
Phone: (915) 280-4141
Website: https://ladiescleaningservice.net
Final pricing may vary if the condition of the property differs from the original description.
Some appointments may require a deposit to reserve the requested service date and time.
Late cancellations or access issues may result in deposit loss or additional fees.